KIK Custom Products

Deductions Analyst

2 weeks ago
Job ID
# Positions
Min. Years Exp.
Required Education
Bachelor's Degree


As one of North America’s largest independent manufacturers of consumer packaged goods (“CPG”), KIK helps a large portfolio of brands and retailers bring their products to life. With leading positions in the multibillion household and personal care, over-the-counter, and pool additives categories, we maintain close relationships with over 70 global CPG customers and virtually every relevant major North American retailer. We have full-service capabilities covering end-to-end contract manufacturing, including project management, innovation and R&D, sourcing and procurement, blending and compounding, filling and packaging, supply chain and distribution, and quality control. Our manufacturing model is highly flexible and we consistently add value to our customers by leveraging our range of services and expertise.

KIK has over 5,000 employees and operates 19 manufacturing facilities strategically located throughout North America and over $1 billion in sales; KCP (operating as KIK Custom Products) is one of North America's largest custom manufacturers of both National Brand and Retailer Brand consumer products. KCP's product lines include Laundry, Household Cleaners, OTC Medicated, Pharmaceutical and Health & Beauty Care, all supported by KCP's in-house technical expertise and value-added services.


KIK Consumer Brands – Household Division

Our Household Division (“Household”) is the #1 player in North American private label bleach, and supplies private label cleaning programs to prominent American retailers. Although Household started as a small bleach plant in Concord, Ontario, we have since expanded to a network of 8 plants strategically located across the United States to efficiently manufacture a variety of cleaners for both hard and soft surfaces. . In addition to its private label portfolio, Household manufactures and markets Greased Lighting® and The Works® branded products.


KIK Consumer Brands – Pool Division

KIK’s Pool Additives Division (“Pool”) is a leading player in North America and key international markets with a broad brand and product portfolio spanning both the Mass and Specialty Retailer channels. We are well known for our Clorox® Pool&Spa products in the North American Mass channel, our BioGuard® brand in the North American, Australian and South Africa Specialty channel, and our Bayrol brand across Europe. Our multi-functional product formulations and innovative water testing innovations allow pool owners to safely and easily enjoy their backyard retreat.


Overview of Position: 

Reporting to the Director of Pricing and Director of Finance, this position will work with multiple departments within the finance, manufacturing and sales organizations to track and reconcile promotional deductions to ensure timely and proper clearing based on existing programs and agreements. This position will also be responsible for researching and disputing non-promotional deductions.  The candidate will be involved in business processes, will interact cross functionally and will have opportunities to enhance cost saving methods. The individual should possesses sound analytical skills as well as being enthusiastic, motivated and a team player. This position will be based in our Concord office.



Primary Responsibilities:


Work with the shared service AR/Deduction team, MDM team and Sales Managers to manage overall D&A process

Research and reconcile buy backs, chargebacks, discrepancies and dispute unjustified claims based on reason codes and documentation provided by customers 

Provide exceptional customer service to internal and external stakeholders using a courteous and collaborative approach while trying to anticipate reporting and analytical needs

Monitor promotional deductions by customer, program and GL account and ensure that changes in programs are recorded timely and accurately (manual and auto accruals)

Ensure deduction accruals are cleared to the proper GL account

Assist in the yearend audit by providing GL reconciliations and corresponding supporting documentation

Monitor and reconcile buyback program accruals against actual deductions and product returns.  Create a solution to minimize any differences

Calculate monthly commissions and rebates for brokers and customers to ensure payments are made timely in accordance to their contract terms

Ensure compliance with customer retail and distribution contracts by analyzing deductions and become liaison with customer and sales team to make necessary changes to ensure compliance

Respond to accounts receivable requests and inquiries regarding the customer programs and deductions and collaborate with them on collecting past due balances

Work with the freight department management team as required to establish consignee signature BOLs to help obtain repayments for unjustified claims

Collaborate with teams to deactivate broker and sales accounts that are no longer active

Resolve customer deductions that are in dispute and pertain to pricing, allowances, discounts, damages, shortages, and claims

Assist and collaborate with Sales, Accounting and Shared Services on creating the annual budget and quarterly forecasts for all D&A accounts

Compare actual deductions against budgeted deductions and explain variances

Provide timely and accurate reports to management, Sales Managers



Skill Requirements:

  • 5+ years previous deductions experience; having a a sound understanding of collections and what the process is to get a deduction cleared
  • Technical: uses E1, MS Office; need to have a solid accounting knowledge or background
  • Highly collaborative
  • Good attention to detail and well-spoken to research, understand programs, track, reconcile, and resolve.
  • Finance/ Accounting degree ideal, but not required for this level
  • Ability to work autonomously

Thank you for your interest and consideration of a position with KIK Custom Products. KIK is an Equal Employment Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regards to race, color, religion, sex, or national origin. 


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